Analysis Report on Results of Consumer Survey Research Regarding Automobile Maintenance / Components / Equipment
Coverage: (Product/service)
Automobile Industry
Research Content:
Research Content: Current Status on Cars Stored for Maintenance and Purchase of Equipment
Research Target: 500 People Who Own a Car/Cars and Purchased Car Equipment within the Past 1 Year
Research Method: Online Survey
Research Period: August 2019
I. Overview of Survey Research on Automobile Users
II. Analysis on Results of Survey Research on Automobile Users
- Situation in Car Ownership
1-1. Number of Cars Owned per Person
1-2. Number of Cars Owned per Person by Age Group
- Types of Cars Owned
2-1. New Car VS Used Car
2-2. Price of the Car Purchased
2-3. Supplier of the Car
2-4. Model Year of the Car
2-5. Model Year of the Car (by Gender and Age Group)
2-6. Manufacturer of the Car
2-7. Power Source of the Car
2-8. Whether the Car is Equipped with Safety Functions
2-9. Composition Ratio of Safety Function Equipment by Manufacturer
2-10. Diffusion Rate of Safety Function Equipment by Manufacturer
- Status on Cars Stored for Maintenance
3-1. Where to Have the Car Inspected [1] (Percentage of Conducting the Car Inspection at the Place Where the Car was Purchased)
3-2. Reasons to Choose Where to Have the Car Inspected [1] (Answered by Suppliers = Those Who Inspected the Car, by Business Condition) *Multiple Answers Allowed
3-3. Where to Have the Car Inspected [2] (For Those Who Had the Car Inspected Somewhere Other Than the Place Where the Car was Purchased)
3-4. Reasons to Choose Where to Have the Car Inspected [2] (Answered by Those Whose Place to Have the Car Inspected was Not the Place Where the Car was Purchased,” by Business Condition) *Multiple Answers Allowed
3-5. Reasons to Choose Where to Have the Car Inspected [3] (Free Answers List)
3-6. Whether Corrective Maintenance on Damages Caused by Minor Accidents was Conducted
3-7. Price Worth Paying for Corrective Maintenance on Damages Caused by Minor Accidents
- Status of Use in Maintenance Packages
4-1. Whether a Maintenance Package was Purchased
4-2. Reasons to Purchase the Maintenance Package *Multiple Answers Allowed
4-3. Contents of the Maintenance Package Purchased *Multiple Answers Allowed
4-4. Applicable Period of the Maintenance Package
4-5. Price of the Maintenance Package
- Purchase Status of Car Equipment
5-1. Whether Car Equipment was Purchased / the Most Recent Time of Purchase [1] (of All Targets)
5-2. Whether Car Equipment was Purchased / the Most Recent Time of Purchase [2] (by Gender and Age Group)
5-3. Purchase Frequency [1] (of All Targets)
5-4. Purchase Frequency [2] (by Gender and Age Group)
5-5. Purchase Frequency [2] (by Region)
5-6. Products Purchased [1] (Overall Average) *Multiple Answers Allowed
5-7. Products Purchased [2] (by Gender and Age Group) *Multiple Answers Allowed
5-8. Products Purchased [3] (by Region) *Multiple Answers Allowed
5-9. Purchase Channel [1] (of All Targets) *Multiple Answers Allowed
5-10. Purchase Channel [2] (by Product and Region)
5-11. Purchase Channel [3] (Status of Use of Online Shopping)
5-12. Purchase Channel [4] (Online-Only Stores VS Mail-order Website of Physical Retail Stores)
5-13. Installation of Products Purchased [1] (Who to Ask for Installation)
5-14. Installation of Products Purchased [2] (Whether the Reservation for Installation of Products Purchased via Online Shopping was Made)
5-15. Installation of Products Purchased [3] (Where to Work on the Installation)
5-16. Installation of Products Purchased [4] (In the Case of Not Reserving Online for Installation)
5-17. Reasons Not to Use Online Shopping
5-18. Safekeeping Service for Tyres