BPO (Business Process Outsourcing) Market 2015-2016

Language:
Japanese
Product Code No:
C57114000
Issued In:
2015/11
#of Pages:
668
Publication Cycle:
  
Format:
PDF
Geographic Coverage:
Canada , China , Hong Kong , Japan
Industry:

Price

150,000 yen ($1,321.24)
(excluding consumption tax)
300,000 yen ($2,642.47)
(excluding consumption tax)
450,000 yen ($3,963.71)
(excluding consumption tax)
* Equivalent value in US$ (Today's rate : $1= 113.53 yen , 2021/10/23 Japan)

Coverage: (Product/service)

BPO (Business Process Outsourcing) Services

Research Target:

BPO (Business Process Outsourcing) Service Providers

Research Content:

Noteworthy BPO Service Market

BPO that responds to the needs of the Social Security and Tax Number System

Reality and Future Outlook of BPO (Business Process Outsourcing) Service Market

  • Definition of BPO
  • Types of BPO services
  • Backgrounds of increasing businesses entering the market
  • Classification of BPO businesses
  • Current status of non-IT BPO market
  • Commentaries on crowdsourcing and Offshore BPO
  • Noteworthy categories when considering profit margin and etc.
  • Future business development by BPO market players

Market Size and Future Forecast

  • Forecast of Transition of BPO Market Size (2013-2019)
  • Forecast of the following 13 segments:
  • IT-related BPO, Contact Center, Help Desk, Fulfilment, HR, Welfare, General Affairs, Accounting, Purchasing/Procurement, Sales, Simple Tasks within Core Sectors, Industy-specific Tasks, Others
  • Transition of Component Ratio by Task
  • Transition of Component Ratio by Customer Industry
  • Estimated Number of Market Players

Market Share of Leading BPO Service Providers

Transition of Market Share by Leading BPO Service Providers (FY2012 to FY2014)

Profiles of BPO Service Providers

  • 55 enterprises
  • Trends and strategies
  • Market overview
  • Target,
  • Sales Style
  • Service Menus
  • Measures to improve service quality
  • Alignment with existing services
  • Cost reduction effects,
  • Services that the company focuses on
  • How to respond to the needs for highly difficult tasks
  • Big data/KPO strategies
  • IT systems
  • Use of offshore/nearshore BPO
  • Support for overseas development
  • Recovery measures during disasters
  • Differentiation against other companies
  • Influence and solutions against lack of human resources
  • Future market outlook
  • Influence and solutions towards social security and tax number system

etc.

Price

written in Japanese
150,000 yen ($1,321.24)
(excluding consumption tax)
300,000 yen ($2,642.47)
(excluding consumption tax)
450,000 yen ($3,963.71)
(excluding consumption tax)
* Equivalent value in US$ (Today's rate : $1= 113.53 yen , 2021/10/23 Japan)