BPO (Business Process Outsourcing) Industry 2012
Language:
Japanese
Product Code No:
C54101800
Issued In:
2012/06
#of Pages:
422
Publication Cycle:
Annual
Format:
PDF
Geographic Coverage:
China
,
Japan
Industry:
Coverage: (Product/service)
Business Process Outsourcing services
Research Target:
BPO service providers
Research Content:
I Current Status and Future Outlook on BPO Service Market
Definition, kinds, backgrounds/number/classification of market players, BPO market non-IT BPO market, forecast of market size, emerging areas in BPO industry, Future business development
II Estimated Size of BPO Market
1. Estimated size of entire BPO market (FY2009 – FY2015)
2. Estimated size of IT, non-IT, call center, indirect sales, direct sales-related BPO market (FY2009 – FY2015)
III Size and Market Share by Leading BPO Companies
IV Trends in the Offshore BPO
1. Questionnaire on offshore BPO
2. Current status on offshore BPO
V Quantitative Data on Targeted Companies
1. Turnover: Total turnover by job type (customer relations, order processing, personnel management, general affaire management, accounting, sales, special job in the industry, etc.)
2. Other financial and business performance data
VI Profiles of Market Players (37 companies)