Market Overview

The domestic IT outsourcing service market in FY2018, based on the sales at businesses is projected to achieve 4,117,500 million yen, 102.4% of the size of the previous fiscal year.

The IT outsourcing services in this research are categorized into the following two services: Datacenter services (the datacenter-related services); and onsite maintenance/operation support services.  First, use of data centers has been accelerated by cloud service providers because of proliferation of cloud.

Next, onsite maintenance/operation support services have continued being on the decline because the user companies have been shifting to datacenter related services.  Especially, decline of maintenance service fee due to reduction in the unit price of IT devices, and prevalence of virtualization technologies have brought about an emerge of HCI (Hyper Converged Infrastructure) products, an integrated infrastructure consisting not only of the servers but also storages and networks, which is reducing the number of ICT devices to maintain.

Noteworthy Topics

The demand for domestic datacenters has driven by prevailing cloud services.  Cloud services were at first used only in the online business primarily in the gaming industry.  However, the great leap in the number of smartphone users has partly driven more use of cloud services for mobile applications.

Recently, overseas cloud service providers, primarily the hyper scalers, have vigorously started opening datacenters in Japan, increasing their presence as some of energetic driving forces of the market.  They are also making alliance with existing datacenter businesses.

Research Outline