No.3169
Corporate Questionnaire to Newly Started Clinics in Japan: Key Research Findings 2022
93.4 Percent of 167 Newly Started Clinics Deployed EMR & The Majority Selected Cloud Based EMR
Yano Research Institute (the President, Takashi Mizukoshi) has conducted a survey on deployment status of medical ICT systems and equipment at newly started clinics using a corporate questionnaire. This press release announces the findings on deployment status of payment systems, digital patient card (patient registration app), and Electronic Medical Record (EMR).


Summary of Research Findings
In October 2022, Yano Research Institute sent the questionnaire to 167 clinics nationwide that newly started in 2020 and 2021.To a question asking about the type of system deployed at the time of their opening, the most popular payment system was a credit card system, which was installed at 41.7% of the respondents, followed by automated teller machines/self-checkout machines, and other payment systems for cashless transactions other than credit cards. Meanwhile, the introduction rate of digital patient card system (patient registration/doctor appointment app) was surprisingly low at 4.0% of the total respondent clinics.
Noteworthy Topics
Deployment Rate of Cloud-based EMR Exceeds On-Premise EMR
The survey shows a high adoption rate of EMR at 93.4%, with a number of clinics introducing cloud-based EMR exceeding those adopting on-premise systems (51.5% vs. 41.9%). One key reason for this preference is the lower upfront cost of cloud-based EMR, as it doesn’t require on-site server installation. Moreover, vendors specialized in cloud-based EMR have been making entrance to the market from 2018, while enterprises that conventionally provided on-premise EMR systems have increasingly started offering cloud-based EMR. Having a wider variety of cloud-based EMR systems to choose from is another significant reason for choosing cloud-based EMR systems over on-premise systems.
Research Outline
2.Research Object: 167 clinics that newly started between 2020 and 2021 across the country.
3.Research Methogology: Mailed questionnaire
Corporate Questionnaire to Newly Started Clinics
This research intends to find out and analyze facts about clinics at the time of their start, particularly regarding the deployment of major medical ICT and equipment that are gathering attention in the last few years. The research focuses on clinics that opened in 2020 and 2021, specifically those classified as "Medical clinics" in the Ministry of Health, Labour and Welfare's (MHLW) "Survey of Medical Institutions." However, ophthalmology clinics and clinics with 19 or fewer beds are excluded from the study.
Published Report
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