No.3457
02/16/2024

PHR Services Market in Japan: Key Research Findings 2023

B2B2C PHR Services Market Size for FY2023 Estimated at 2,952 Million Yen

Yano Research Institute (the President, Takashi Mizukoshi) carried out a survey on the market of services related to personal health record (PHR), and found out the current status, challenges, the trends of market players and future outlook. This press release denotes the market size of B2B2C PHR services market.


Transition of B2B2C PHR Services Market Size (as a total of 6 categories)
Transition of B2B2C PHR Services Market Size (as a total of 6 categories)

Summary of Research Findings

There are various PHR services available today, which are digital services (mostly smart apps) that deal with PHR (Personal Health Record). In addition to B2C services that enable individuals to record and manage their health information (weight, steps, diet, sleep, blood pressure, etc.), B2B2C PHR services that provide services to individuals through medical institutions, health insurance societies, and local governments are increasing in the last few years.

Major B2B2C PHR service includes “PHR services for medical examination centers” (apps to view medical checkup results), “electronic maternity records” (apps to view maternity records), “PHR services for health insurance association” (apps to view medical receipts, find medical checkup information, etc.), “PHR/PRM services for hospitals” (apps to view clinical records/prescription records, check wait time at hospital, etc.), “inspection PHR services for clinics” (apps to view specimen data, etc.), and “services to share PHR to medical institutions” (apps to share personally recorded data to medical institutions).

Noteworthy Topics

PHR and Personal Data Trust Bank

In 2018, the “Study Group for Certification Scheme of Information Trust Functions” under the Ministry of Internal Affairs and Communications (MIC) and the Ministry of Economy, Trade and Industry (METI) drafted the first version of “Guidelines on Certification of Information Trust Functions” (ver. 3.0 was issued in July 2023). The guideline defined the personal data trust banks as “a mechanism with the objective of increasing effective involvement of individuals (controllability) in use of personal data and promoting the distribution and use of personal data, which allows individuals to entrust their personal data to trusted entities that may provide this data to a third party within a scope agreed by the individuals concerned”.

In the same year, the Information Technology Federation of Japan (IT Renmei) established a certification scheme for Personal Data Trust Banks (although such banks are not required to be certified). There are two types of certifications: “Standard Certification” is for Personal Data Trust Bank that is already in operation, and “P-Certification” is for business preparing to start Personal Data Trust Bank service, which ensures its operation plan and organization structure are ready for the launch. As of October 2023, DataSign (service name: “paspit”) is the only one that has earned “Standard Certification”. MILIZE (service provisionally called “insurance data bank service”), Chubu Electric Power (service provisionally called “regional trust data bank”), and DNP (service name: “FitStats”) obtained “P-Certification”.

In addition to a large company like DNP, startups that excels in blockchain technology are entering the market of Personal Data Trust Bank that relates to PHR. Given the fact that some companies have already declared their entry into the market, while others have indicated their intention to do so, the market has a lot of potential to grow.

Research Outline

1.Research Period: August to November 2023
2.Research Object: Companies that provide PHR services
3.Research Methogology: Face-to-face interviews by our expert researchers (including online interviews), survey via telephone, and literature research

<What is the B2B2C PHR Services Market?>
Today, there are various PHR services available, which are digital services (mostly smart apps) that deal with PHR (Personal Health Record).
In this research, the B2B2C PHR services market refers to services of the following 6 categories: PHR services for medical examination centers, electronic maternity records, PHR services for health insurance associations, PHR/PRM (patient relationship management) services for hospitals, inspection PHR services for clinics, and services to share PHR to medical institutions. The market size is calculated based on the sales of businesses.

<What are the PHR Services?>
There are also other services that relate to PHR, such as Personal Data Trust Bank, ePRO (electronic patient reported outcomes) systems, and PHR service development support provided as PaaS (Platform as a Service). “PHR services” in this research include these peropheral services.

<Products and Services in the Market>

PHR services (PHR services for medical examination centers, electronic maternity records, PHR services for health insurance associations, PHR/PRM services for hospitals, inspection PHR services for clinics, services to share PHR to medical institutions, etc.), peripheral services (Personal Data Trust Bank, ePRO [electronic patient reported outcomes] system, PHR service development support, etc.)

Published Report

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