No.3437
Service Industry in Japan: Key Research Findings 2023
Sales of Domestic Service Industry Amounted to 1,131 Trillion Yen in 2021, 102.1% of 2019
Yano Research Institute (the President, Takashi Mizukoshi) has conducted a survey on the trends of domestic service industry, and found out the trends by business category and the market size.
Summary of Research Findings
In this research, we categorized the “service industry (tertiary industry) in a broad sense” as all businesses except for those in manufacturing, construction, and agriculture, using the data of the "Economic Structure Statistics" by the MIC (Ministry of Internal Affairs and Communications) and the METI (Ministry of Economy, Trade and Industry), which began in 2019, and found out the transition of industry size by amount of sales (revenue) and the overall trends of service businesses.
The sales of the service industry in 2021 grew to 1,131 trillion yen, which is 102.1% of that of 2019. While some sectors (markets) experienced a sharp decline during the COVID crisis, others benefited from the increase in at-home consumption and ensured positive growth. All-in-all, we believe that industry growth was sustained.
Noteworthy Topics
Transition of Number of Companies of Service Industry in A Broad Sense
According to the data of the "Economic Structure Statistics”, the number of companies in service industry in a broad sense in 2021 was 1,365,000, which is 120.9% of that of 2019.
The rate of increase was high particularly in “electricity, gas, heat supply and water”, “medical, healthcare and welfare”, and “information and communications” (categories based on Japan Standard Industrial Classification). Environmental changes brought about by the pandemic seemingly have presented new opportunities for startups.
Research Outline
2.Research Object： 11 fields/90 markets of major service sectors
3.Research Methogology： Data compilation of market research information by our specialized researchers and literature research
Service industry in a broad sense
In this research, the service industry refers to 11 fields / 90 markets as listed below:
(1)Information/telecommunication service, (2) IT service, (3) infrastructure service, (4) service related to transportation/traffic, (5) medical service, long-term care and childcare, (6) education service/cram school, (7) lifestyle and living assistance service (8) food service (restaurants/diners), (9) travel and accommodation service, (10) leisure/sports related service, (11) service for enterprises.
＜Products and Services in the Market＞
(1) Broadcasts, newspapers, magazines/book publication, communications (fixed phones, mobile phones), internet service providers, e-books, (2) e-commerce (B2C, C2C), social media/free calls/messenger apps, digital contents delivery service, portal service /online advertising /search engines, (3) electricity, gas, railways, aviation, (4) home delivery/mail delivery, taxi, highway express bus, rental cars/car share, parking service, moving service, (5) medical service, long-term care service, residential care service, retirement homes, group homes, elderly home/apartment with care services, assisting service for elderly, childcare service, (6) special education for gifted children, cram schools/university preparatory schools, schools for acquisition of qualification, e-learning, culture center, language schools, correspondence courses, driving schools, (7) hair salon and barber shop, aesthetic salons, haircare salons, dry cleaners, bank, brokerage, insurance, consumer finance, credit card, real estate agent, home renovation, home security, marriage-related services, funeral services, car maintenance, housekeeping service, laundromats, pet-related services, coin-operated lockers, storage services, (8) restaurants, ready-to-eat meals, food delivery service, meal service, (9) tourism, hotels/Japanese inns, exclusive resorts, cruising, vacation rental (“minpaku”), (10) films/cinemas industry, sports games/live/entertainment shows, karaoke box, pachinko parlors, amusement and gaming facilities, amusement parks/theme parks, bathing facilities, fitness gyms, bowling centers, golf course/driving range, futsal fields, (11) leasing, advertising production/advertising agency, event planning/operation, store and trade show space designing, general/specialized outsourcing, human resources business, security service, building maintenance service, linen supply service, enterprise system/software development, warehousing, industrial waste treatment, law firms/accounting firms, share office/co-working space
Published Report
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