WHATS Seminar Vol. 245 (Online) titled above will be held on Wednesday, February 4, 2026

[Seminar Overview]

• 2:30 PM – 3:20 PM

Advancing Hospital DX — Improving Hospital Operational Efficiency through the Digital Transformation of Patient-Facing and Related Operations

As labor shortages are expected to become more severe in the coming years, hospitals are increasingly required to improve efficiency and promote digital transformation (DX), particularly in patient-facing and related operations.

This session will explain areas where medical DX can significantly enhance efficiency—such as appointment scheduling, pre-consultation questionnaires, and patient explanations and informed consent (IC)—using concrete examples.

In addition, the seminar will cover practical approaches to promoting medical DX within hospitals, including how to manage DX projects, key points to consider, and common failure cases.

Topics:

1. Challenges surrounding hospital management and the future direction of hospital DX
2. Key areas for DX in patient-facing and related operations, with case studies of practical initiatives
3. Points to note when implementing DX in hospitals, including common failure cases

Speaker: Makito Kezuka, President & CEO, Layered Inc.

Mr. Kezuka was appointed President and CEO of Media Contents Factory in 2008. The company changed its name to Layered Inc. on July 1, 2022.

Specializing in medical DX, he has planned and developed multiple healthcare IT solutions from both healthcare provider and patient perspectives, including Symview (a web-based medical questionnaire system), Kakarite (a Patient Relationship Management system, equivalent to a healthcare-oriented CRM), and Wakumy (an appointment scheduling system).

He has promoted the company’s multi-product strategy from both product development and sales perspectives, achieving adoption of these solutions at approximately 4,000 medical institutions nationwide in Japan.

He is also actively engaged in giving lectures and presentations at training programs and seminars hosted by pharmaceutical companies and healthcare-related organizations, focusing on DX for primary care doctors and community-based healthcare.

 

• 3:20 PM – 3:30 PM
  　　Q&A Session

[Seminar Outline]

Date and Time: 2:30PM –3:30 PM (JST), Wednesday, February 4, 2026

Venue: Online Live Streaming

The seminar will be live-streamed through "Deliveru", an online streaming platform provided by Facio Inc.

Fee: 5,000 yen (tax excluded) / 5,500 yen (tax included)
How to Participate:

• After completing your registration, we will send your access ID the day before the seminar.
• The live stream will be hosted on Deliveru, the event streaming platform by Facio Inc. Please click here to log in.
• Recommended System Requirements (in Japanese)
• Test Video Viewing Page
• FAQ

Registration:

 Registration For the Seminar

(You will jump to the registration page in Japanese.)

For inquiries in English, please click here.

Registration Deadline: 5:00 p.m. (JST), Tuesday, February 3, 2026

Notes:

・This seminar will be conducted in Japanese.
・After your registration, we will send an invoice by E-mail or postal mail.
・Please transfer the participation fee by the day before the event or within one week of receiving the invoice.
・Cancellations will not be accepted after payment.
・This seminar can also be registered via Deliveru, with payment options including credit card, convenience store payment, and Pay-easy.
​・Please note that participation may be restricted depending on the registrant’s industry or job function.

Cancellation Policy:

Cancellations made after 3:00 p.m. (JST) on the business day before the event or on the day of the event without prior notice will incur a full participation fee charge, regardless of payment status.

Contact:

For inquiries in English, please click here.
Yano Research Institute Ltd.