storage, trunk room, rental storage space, container storage

Consumers

Research Objectives

The market in which consumers pay for services to store their belongings or household items in dedicated facilities or containers is defined as the storage business. This study categorizes the storage business into three service types: trunk rooms, rental storage spaces, and container storage. The objective is to comprehensively understand each market segment by analyzing the actual usage trends of consumers and the status of potential users.

[Consumer Survey]

1. Survey on Current Users of Storage Services
2. Survey on Potential Users of Storage Services

[Table of Contents]

1. Consumer Survey Overview

1. Outline of the Survey
2. Composition of All Respondents
3. Structure of the Potential User Survey

2. Current User Survey

1.  Awareness and Usage of Storage Services (SC1)
2.  Reasons for Discontinuing Storage Service Usage (SC2)
3.  Consideration of Using Storage Services (SC3)
4.  Awareness of Trunk Room Service Details (SC4)
5.  Awareness of Rental Storage Space Service Details (SC5)
6.  Awareness of Container Storage Service Details (SC6)
7.  Future Intentions to Use Storage Services (SC7)
8-1. Important Factors When Using Storage Services (SC8)
8-2. Unimportant Factors When Using Storage Services (SC8)
9.   Satisfaction and Dissatisfaction with Current Storage Services (SC9)
10. Start Time of Service Usage (SC10)
​11. Changes in Usage Environment (SC11)

3. Potential User Survey

1. Reasons for Not Using Storage Services (Q1)
2. Timing for Considering Service Usage (Q2)
3. Preferred Storage Space Size (Q3)
4. Acceptable Monthly Fee Range (Q4)
5. Acceptable Distance to Storage Space (Walking Distance) (Q5)
6. Acceptable Distance to Storage Space (Using a Vehicle) (Q6)
7. Desired Facilities and Features in a Storage Space (Q7)
8. Items Consumers Want to Store (Q8)
9. Ideal Location for Storage Services (Q9)
10. Surrounding Facilities (Q10)
11. Intentions to Use Delivery-Based Storage Services (Q11)