Automobile Industry

Research Content: Current Status on Cars Stored for Maintenance and Purchase of Equipment

Research Target: 500 People Who  Own a Car/Cars and Purchased Car Equipment within the Past 1 Year

Research Method: Online Survey

Research Period: August 2019
 

I. Overview of Survey Research on Automobile Users

II. Analysis on Results of Survey Research on Automobile Users

1. Situation in Car Ownership

1-1. Number of Cars Owned per Person

1-2. Number of Cars Owned per Person by Age Group

2. Types of Cars Owned

2-1. New Car VS Used Car

2-2. Price of the Car Purchased

2-3. Supplier of the Car

2-4. Model Year of the Car

2-5. Model Year of the Car (by Gender and Age Group)

2-6. Manufacturer of the Car

2-7. Power Source of the Car

2-8. Whether the Car is Equipped with Safety Functions

2-9. Composition Ratio of Safety Function Equipment by Manufacturer

2-10. Diffusion Rate of Safety Function Equipment by Manufacturer

3. Status on Cars Stored for Maintenance

3-1. Where to Have the Car Inspected [1] (Percentage of Conducting the Car Inspection at the Place Where the Car was Purchased)

3-2. Reasons to Choose Where to Have the Car Inspected [1] (Answered by Suppliers = Those Who Inspected the Car, by Business Condition) *Multiple Answers Allowed

3-3. Where to Have the Car Inspected [2] (For Those Who Had the Car Inspected Somewhere Other Than the Place Where the Car was Purchased)

3-4. Reasons to Choose Where to Have the Car Inspected [2] (Answered by Those Whose Place to Have the Car Inspected was Not the Place Where the Car was Purchased,” by Business Condition) *Multiple Answers Allowed

3-5. Reasons to Choose Where to Have the Car Inspected [3] (Free Answers List)

3-6. Whether Corrective Maintenance on Damages Caused by Minor Accidents was Conducted

3-7. Price Worth Paying for Corrective Maintenance on Damages Caused by Minor Accidents

4. Status of Use in Maintenance Packages

4-1. Whether a Maintenance Package was Purchased

4-2. Reasons to Purchase the Maintenance Package *Multiple Answers Allowed

4-3. Contents of the Maintenance Package Purchased *Multiple Answers Allowed

4-4. Applicable Period of the Maintenance Package

4-5. Price of the Maintenance Package

5. Purchase Status of Car Equipment

5-1. Whether Car Equipment was Purchased / the Most Recent Time of Purchase [1] (of All Targets)             

5-2. Whether Car Equipment was Purchased / the Most Recent Time of Purchase [2] (by Gender and Age Group)

5-3. Purchase Frequency [1] (of All Targets)

5-4. Purchase Frequency [2] (by Gender and Age Group)

5-5. Purchase Frequency [2] (by Region)

5-6. Products Purchased [1] (Overall Average) *Multiple Answers Allowed

5-7. Products Purchased [2] (by Gender and Age Group) *Multiple Answers Allowed

5-8. Products Purchased [3] (by Region) *Multiple Answers Allowed

5-9. Purchase Channel [1] (of All Targets) *Multiple Answers Allowed

5-10. Purchase Channel [2] (by Product and Region)

5-11. Purchase Channel [3] (Status of Use of Online Shopping)

5-12. Purchase Channel [4] (Online-Only Stores VS Mail-order Website of Physical Retail Stores)

5-13. Installation of Products Purchased [1] (Who to Ask for Installation)

5-14. Installation of Products Purchased [2] (Whether the Reservation for Installation of Products Purchased via Online Shopping was Made)

5-15. Installation of Products Purchased [3] (Where to Work on the Installation)

5-16. Installation of Products Purchased [4] (In the Case of Not Reserving Online for Installation)

5-17. Reasons Not to Use Online Shopping

5-18. Safekeeping Service for Tyres