Consumer Survey on Living Assistance Services 2026
Coverage: (Product/service)
Living assistance services
Research Target:
Consumers
Research Content:
This report summarizes the results of online questionnaire conducted to explore the current use status of living assistance services among consumers in Japan. The living assistance service encompasses 15 segments, including Housekeeping Services, Furniture and Home Electric Appliances Rental Services, Home Security Services, Monitoring Services, House Cleaning Services (Professional Cleaner), Laundry Home-Delivery/Pickup & Storage Services, Emergency services (emergency calls, emergency locksmith, emergency plumbing), and Mobile supermarket (mobile wagon). The survey consists of a User Survey conducted among existing users of these services and a Prospective User Survey conducted among prospective users interested in adopting them.
Excel Data Description:
(coming soon)
TOC:
I Consumer Survey Outline
II User Survey
- Use and adoption status
- Keyword regarding use of services
- Price range of adopted services
- Likelihood of continued use
- Deciding factor to use services
- Information sources
- Use of living assistance services amid price hike
- Usage frequency
- Comparison with past survey results
III Prospective User Survey
- Intention to use services
- Price range
- Lifestyle orientation
- Timeframe
- Service menu
- Reason for (not for) adopting services
- Perception of in-person services amid penetration of AI and Robotics