Telemarketing, contact centers/CRM solutions

Telemarketing vendors and vendors of contact centers/CRM solutions

I. Overview

1.1 Telemarketing Market Trends
2.2 Contact Center Solution Market Trends

II. Telemarketing Market Status and Perspectives 

2.1 Definition of Telemarketing Services by Segment
2.2 Current Market Status and Forecast
2.3 Details by Segment

III. Major Telemarketing Vendors

3.1 Altius Link, Inc.
3.2 NTT DATA WITH Corporation
3.3 NTT Nexia CORPORATION
3.4 NTT Marketing ACT ProCX
3.5 GiG Works AddValue Inc.
3.6 TMJ, Inc
3.7 Q&A Corporation
3.8 TELECOMEDIA, Inc.
3.9 transcosmos inc.
3.10 Nihon Total Tele-marketing Co.,Ltd.
3.11 PERSOL COMMUNICATION SERVICES LIMITED
3.12 Virtualex Consulting, Inc.
3.13 Bewith, Inc
3.14 Prestige International Inc.
3.15 Bell Well
3.16 BELLSYSTEM24, Inc.
3.17 Marketingware Inc.
3.18 WOWOW COMMUNICATIONS INC.

IV. Current Status and Perspectives of Contact Center/CRM Solution Market

4.1 Current Status and Perspectives of Contact Center/CRM Solution Market
4.2 Market Shares of Major Market Players
4.3 Contact Center/CRM Solution Market Trends

V. Trends of Major Contact Center/CRM Solution Vendors

5.1 ITFOR Inc.
5.2 ITOCHU Techno-Solutions Corporation
5.3 SCSK Corporation
5.4 NTT DOCOMO BUSINESS, Inc.
5.5 NTT business Solutions corporation.
5.6 Oki Electric Industry Co., Ltd.
5.7 ComDesign inc.
5.8 Collabos Corporation
5.9 Cyber Com Co., Ltd.
5.10 Genesys Cloud Services, Inc.
5.11 Nice Japan K.K
5.12 IBM Japan, Ltd.
5.13 Avaya Japan Ltd.
5.14 NEC Corporation
5.15 Nomura Research Institute, Ltd.
5.16 Hitachi, Ltd.
5.17 Fujitsu Limited
5.18 Verint Systems Japan K.K..
5.19 MITSUI KNOWLEDGE INDUSTRY CO., LTD.
5.20 Link Inc.