Generative AI Utilization

Companies using generative AI

Since its introduction in 2022, generative AI has been used in a variety of businesses. The services of generative AI are diverse, and the advice on how to implement AI in customers' businesses differs from vendor to vendor. Japanese vendors, not only OpenAI or Google, are also developing and offering their unique LLM. By using these generative AI technologies, some users have been able to improve productivity. However, the number of successful business cases is still small.
This report provides insight into the current status and future of generative AI applications by showing the questionnaire results of generative AI users and specific use cases.

I   Generative AI Market Trend

1. Generative AI Market Trend
   1) Definition
   2) Types
   3) Trend of Generative AI Vendors
2. Noteworthy Topics in 2024
   1) AI Agents
   2) Large Language Models (LLM) vs Small Language
   　 Models (SLM)
   3) Domain-specific Retrieval Augment Generation (RAG)

II   Generative AI Application Status

1. Present Position of Generative AI Market
   1) Limits of Artificial General Intelligence (AGI) and
       Utilization of Artificial Narrow Intelligence (ANI)
   2) Customer Experience (CX) and Employee Experience
       (EX)
   3) To breakthrough hallucination
   4) Tool development centered on generative AI
   5) Shifting LLM from development use to application use
   6) When to use Edge Artificial Intelligence 
   7) Deployment expansion and lowering expectations
   8) Use case creation
   9) Clarify the purpose of the deployment
2. Market Players
   1) Market players distribution
   2) Service distribution
   3) Applications provided
3. Directions of Generative AI
   1) Value of data
   2) Building a proactive ecosystem
   3) To differentiate services
   4) Adaptability required of vendors
   5) The world after introduction

III   Questionnaire Analysis

1. About the Questionnaire
2. Generative AI Utilization Status

IV    Aggregated Results of Questionnaire

1. Company Profiles
2. Generative AI Utilization Status
3. About Generative AI
   1) Utilization status
   2) Use purposes
   3) Generative AI effects
   4) Specific generative AI services currently using
   5) Annual usage rate
   6) Future use purposes
   7) Any concerns of using generative AI
   8) Any software that is expected to increase the need to
       invest
4. Questionnaire slips

V    Company Profiles