BPO (Business Process Outsourcing) Market 2020-2021
Coverage: (Product/service)
BPO (Business Process Outsourcing) Services
Research Target:
Call Center Service Users, Call Center Service providers, IT vendors, printing companies, back-office and other service providers, and Solution vendors for call centers
Research Content:
＜Current Status and Perspectives＞
- Definition and Types of BPO
- OCR Data-Entry BPO Market
- Offshore BPO Market
- Crowdsourcing Market
- Purchasing/Procurement BPO Market
- Social Media BPO Market
- Data Analysis BPO Market
＜Market Share of Leading BPO Service Providers＞
Business size and market share by: Service provider specialized in BPO, IT vendors, printing companies, call center companies, staffing service companies, consulting companies, warehousing companies, financial BPO service providers, HR BPO service providers, back-office/document-related BPO service providers, sales BPO service providers, DM BPO service providers, offshore BPO service providers (2018-2020)
＜Quantitative Data on 40 Leading BPO Service Providers＞
Structure of BPO Service Business
＜Market Size and Future Outlook＞
- BPO Market Size Transition Forecast 【2018～2024】
- Transition of Composition Ratio by Operation 【2018～2020】
- Transition of Composition Ratio by Customer’s Business Type 【2018～2020】
- Forecast on Offshore BPO Cost 【2015～2021】
- Market Size Forecast on Crowdsourcing 【2016-2023】
- Market Size Forecast on Social Media BPO 【2017～2023】
- Market Size Forecast on Purchasing/Procurement BPO 【2016～2022】
- Market Size Forecast on OCR Data Entry 【2018～2022】
- Market Size Forecast on Data Analysis BPO Services 【2017~2023】
＜Trends and Strategies of Leading BPO Service Providers＞