Call Center Market 2011

Language:
Japanese
Product Code No:
C53111600
Issued In:
2011/09
#of Pages:
441
Publication Cycle:
Annual
Format:
PDF

Price

150,000 yen ($1,049.02)
(excluding consumption tax)
300,000 yen ($2,098.05)
(excluding consumption tax)
450,000 yen ($3,147.07)
(excluding consumption tax)
* Equivalent value in US$ (Today's rate : $1= 142.99 yen , 2025/05/01 Japan)
*Scope of Each License Type

Coverage: (Product/service)

Call/contact center market in Japan

Research Target:

Telemarketing service providers, contact centers/CRM solution venders

Research Content:

I        Telemarketing market: Current status and prospects
1. Definition of telemarketing services by segment
2. Current market status and forecast
3. Details by segment
II      Trend by leading individual telemarketing agency
23 leading telemarketing agencies
III     Contact center/CRM solutions market: Current status and future prospects
1. Current market status and future prospects
2. Details by segment
IV     Trend by leading contact center/CRM solution vendor
8 leading players

Price

written in Japanese
150,000 yen ($1,049.02)
(excluding consumption tax)
300,000 yen ($2,098.05)
(excluding consumption tax)
450,000 yen ($3,147.07)
(excluding consumption tax)
* Equivalent value in US$ (Today's rate : $1= 142.99 yen , 2025/05/01 Japan)
*Scope of Each License Type