BPO (Business Process Outsourcing) Industry 2011
Language:
Japanese
Product Code No:
C53106500
Issued In:
2011/06
#of Pages:
332
Publication Cycle:
Annual
Format:
PDF
Geographic Coverage:
Japan
Industry:
Jump to the Japanese Page:
Coverage: (Product/service)
Business Process Outsourcing services
Research Target:
BPO service providers
Research Content:
- BPO service market: current status and perspectives
- What is the BPO market
- Market size and future prospects
- Total BPO market size forecast
- Market size estimate for the BPO in a narrow sense
- The bases for the market size estimate for the BPO in a narrow sense
- Characteristics of the players in the BPO market
- Characteristics of the BPO service providers
- Characteristics of the off-shore BPO service providers
- Quantitative data of the research target enterprises
- Turnover: total turnover, by type of job (customer relations, order processing, personnel management, general affaire management, accounting, sales, special job in the industry, etc.)
- Other financial and business performance data
- Trend of the BPO service providers and their strategies
- Market overview
- Target users and industries
- Focused services
- Major items for differentiation from the competitors
- Effects of IT utilization
- Utilization of off-shore BPO services, and overseas business development
- Recovery measures in case of earthquake disaster
- Challenges being faced with, and the directionality for overcoming
- Future market perspectives
- Future business development
- Individual profiles: 34 major players in the market