<What are Employee Training Services?>
The employee training services in this research indicate those training and education courses provided by external companies as a kind of service, so that no in-house training and education to the employees are included. Note that those training service providers which are subsidiaries of a company group providing training and education services to parent company and other companies within the group are included.
The employee training service market in FY2016 based on the sales of the businesses rose by 2.2% from the previous fiscal year to attain 508.0 billion yen. In addition to favorable demand of educating the newly-employed, some enterprises that have hired increasing number of new graduates are also enthusiastic about providing training and educations to young employees expected to instruct new hires, and to those who take the leading positions. On the other hand, since the demands to train new hires had concentrated in a certain period of time, it brought about lack of training facilities and trainers. Therefore, not a few training service providers were able to satisfy every demand and had to cancel the service orders accordingly.
Some large training service providers that had focused on and had expanded providing services through e-learning have started increasing the numbers of trainees and user companies of such curriculum, which contributed to favorable sales performance. One of the reasons is being successful in acquiring customers of medium-sized enterprises and SMEs recently showing enthusiasm in manpower training and employee education. It is because training services using e-learning have become an effective method for those companies unable to gather employees to one place, e.g., those service providers operating local shops, such companies that have developed offices nationwide, and those that have bases in multiple local areas.