No.2315
02/10/2020

Human Resources Business Market in Japan: Key Research Findings 2019

Yano Research Institute (the President, Takashi Mizukoshi) has conducted a survey on the domestic human resources business market and has found out the trends by service category, the trends of market players, and the future outlook.


Transition of Market Size of Three Major Categories within HR Business
Transition of Market Size of Three Major Categories within HR Business
Transition of Market Size of Six Specialist Categories within HR Business
Transition of Market Size of Six Specialist Categories within HR Business

Market Overview

The major three categories of human resources (HR) business market (i.e., the services of temporary staffing, recruitment (or employment), and re-employment (outplacement) support) in FY2018 grew by 7.1% on a year-to-year basis to have attained 6,183,100 million yen based on the sales at the service providers. The six specialist categories of HR business market (i.e., the services of engineer dispatch, sales and marketing staffing, online job information, part-time job/temporary job information, manufacturer dispatch/contract works, and medical staffing) increased by 8.1% on the same basis to have achieved 4,043,000 million yen. Except for re-employment support services that tend to shrink during the prospering economy, all other eight categories have shown market expansion. In particular, the services of recruitment, engineer dispatch, and online job information have respectively shown double-digit growth.

Noteworthy Topics

While Enterprises Enhance Trained Temporary Staffing, Vendors Not Able to Contrive Training Cost Becoming Difficult to Survive

In recent years when working population conspicuously decreasing, many HR companies suffer from inability to supply enough human resources. In order to cope with this situation, they have taken measures to vigorously give and enhance intensive training to unexperienced temporary workers for the particular jobs required by the client. This enhancement tendency is especially strong in the growth industry suffering from obvious shortage in talented people. On the other hand, the growth industry may suffer from oversupply of manpower in some categories in the near future due to rapid advancement in AI, IoT, and other technologies which require constant upgrading of the technologies as well as the knowledge. Therefore, it is important for HR business to perpetually supply human resources with adequate technologies and knowledge for meeting never-ending demand in the growth industry. At the same time, transferring of human resources to the growth industry has become regarded as more important than before. Because it takes time to be profitable after prior investment to HR training, disappearance of HR companies unable to invest may be accelerated.

Future Outlook

The major three categories of HR business market (i.e., the services of temporary staffing, recruitment (or employment), and re-employment (outplacement) support) for FY2019 are projected to rise by 4.5% on a year-to-year basis to attain 6,462,400 million yen, based on the sales at the service providers. The six specialist categories of HR business market (i.e., the services of engineer dispatch, sales and marketing staffing, online job information, staffing for part-time jobs, manufacturer dispatch/contract works, and medical staffing) are expected to increase by 6.2% on the same basis to achieve 4,293,100 million yen.

Research Outline

1.Research Period: July to October, 2019
2.Research Object: Research object: Agencies and companies in temporary staffing service providers (mainly for office works), recruiting firms that handle white-collar-jobs and office works, outplacement agencies, engineer dispatch agencies, sales and marketing staffing service providers, online job information service providers, manufacturer dispatch/contract work enterprises, and medical staffing service providers
3.Research Methogology: Face-to-face interviews, mail-in surveys, and literature research

What is the Human Resources Business Market?

Human resources business or services in this research consists of the following nine categories: 1)Temporary staffing (for general workers or general employees); 2) Recruitment (or employment); 3)Re-employment (outplacement) support; 4)Engineer dispatch; 5)Sales and marketing staffing; 6) Online job information; 7)Part-time job/temporary job information; 8)Manufacturer dispatch/contract works; and 9)Medical staffing.

Among the above the major three categories are: 1) Temporary staffing (for general workers or general employees); 2) Recruitment (or employment); and 3) Re-employment (outplacement) support.


Among the above, the six specialist categories are: 4) Engineer dispatch; 5) Sales and marketing staffing; 6) Online job information; 7) Part-time job/temporary job information; 8) Manufacturer dispatch/contract works; and 9) Medical staffing.

<Products and Services in the Market>

Temporary staffing, Recruitment (or employment), Re-employment (outplacement) support, Engineer dispatch, Sales and marketing staffing, Job information service, Staffing for part-time jobs, Manufacturer dispatch/contract works, Medical staffing.

Published Report

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