No.2183
07/23/2019

Last Mile Logistics & Delivery Market in Japan: Key Research Findings 2019

Yano Research Institute (the President, Takashi Mizukoshi) has conducted a survey on the domestic last mile logistics and delivery market, and has found out the logistics scheme and trends, the trends of market players, and the future outlook.


Transition and Forecast of Last Mile Logistics & Delivery Market Size
Transition and Forecast of Last Mile Logistics & Delivery Market Size

Market Overview

The domestic last mile logistics and delivery market size for FY2018 was estimated as 1,830,000 million yen, 1113.7% on a year-to-year basis. Domestically, home delivery services have become the infrastructure of attaining the last mile logistics and delivery. Therefore, expansion of home delivery market size and rise of unit price per delivery boosted the size of the last mile logistics and delivery market.

In this research, the last mile logistics and delivery market is categorized into four types: 1) Mail order business, 2) One-time-only delivery business (pizza or sushi delivery, delivery of food from existing diners/restaurants including fast-food), 3) Regularly-used delivery business (i.e., meal delivery services, Co-op delivery services, and etc.), and 4) Person-to-person delivery. Among the four types, mail order business occupies the majority of the entire market.

Noteworthy Topics

Emerge of P2P Delivery Services

A P2P delivery service indicates a service to deliver food from various restaurants and food stores to a consumer via “partners” registered as the deliverers in the platform of a delivery operator. Restaurants and food stores are able to expand a new channel by registering their names into the platform of a delivery operator. They can save the initial and management costs that must have been burdened if they were to deliver the food all by themselves. Because of such a backdrop, P2P delivery services are used by many small and mid-size restaurants and food service chains that had not been able to deliver their foods, and also by those large fast food chains to cover unreachable regions by themselves. However, P2P delivery services are not included in the last mile logistics and delivery market size.

Future Outlook

The domestic last mile logistics and delivery market is projected to attain 2,030,000 million yen by FY2020.


The recent expanding tendency of mail order business occupying majority of the last mile logistics and delivery market is likely to drive the market to continue the steady growth. On the other hand, the market has a couple of challenges, one of which is the potential peak-out of the mail order business and the other is no essential measures taken for the shortage of personnel and drivers who actually deliver the things. For the future, the market can still be invigorated furthermore if the above mentioned challenges are solved by some new businesses entering the market to build new approaches to the delivery services through the use of IoT, AI, and robots (drones, etc.)

Research Outline

1.Research Period: January to June, 2019
2.Research Object: BtoC logistics related businesses, government offices, etc.
3.Research Methogology: Face-to-face interviews by our researchers, survey via telephone, and literature research

The Last Mile Logistics and Delivery Market

The last mile logistics and delivery in this research is defined as the last journey of the whole delivery process to the final destinations, i.e., from the final logistics base to the final destination of a general consumer (BtoC) or the delivery between general consumers (CtoC). The last mile logistics and delivery can be classified into the following four types: 1) Mail Order Business, 2) One-Time-Only Delivery Business, 3) Regularly-Used Delivery Business, and 4) Person-to-Person Delivery. The market size is based on the delivery fees (including the fees for delivery related services). Note that the last mile logistics services for BtoB (delivery for facilities and retailers) and moving services are not included.

Published Report

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