IT outsourcing business

Providers of cloud computing services, Data centers, BPO services, BC/DR Services

I.     Current status and future outlook of IT outsourcing market

1. What are IT outsourcing services?

1. Definition of IT outsourcing services
2. Definition of data centers
3. Categorization of data center businesses
4. Categories of services
5. Changes in service contents
6. Definition of cloud computing
7. Definition of BPO

2. Market forecast on IT outsourcing services

1. Market forecast until 2018
2. Drivers of IT outsourcing demands

3. Future directions of IT outsourcing businesses

II.    Market trend by service

1. Categories of services

1. Service structure and utilization patterns
2. Categorization of outsourcing businesses and their strategies

2. Data Center Services

1. Changes in location requirements
2. Dispersing of data centers to local areas
3. Challenges and optimization of operation
4. Private data center services
5. Global standardization
6. Alignment among businesses

3. Cloud computing

1. Maturity of using cloud computing
2. Categories of cloud computing by form of services
3. Trends in introducing cloud computing by industry
4. Introduction of cloud computing to mission critical systems
5. Cloud migration services
6. Enhancement and hybrid of private cloud computing
7. Expansion in use of SaaS
8. Emerge of Bare-Metal Cloud Systems
9. Popularity of SDDC (Software Defined Data Center)
10. Expansion of OpenStack and large presence of AWS

4. Off-shore outsourcing services

1. Current status and challenges in off-shore outsourcing
2. Off-shore outsourcing to China
3. Off-shore outsourcing to India
4. Off-shore outsourcing to Vietnam
5. Off-shore outsourcing to Philippines
6. Off-shore outsourcing to other
7. Southeast Asian countries

5. BC/DR services
6. BPO services
7. Big-data-related services

III.   Size and future outlook on IT outsourcing market

1. Overall market
2. Market by segment
3. Operation management service market, segment I
4. Operation management service market, segment II
5. Operation management service market, segment III
6. System integration service market
7. ASP/SaaS services market
8. BPO services market
9. IaaS/PaaS services market
10. Market by customer industry
11. Market by corporate size of customers

IV.   Profiles of companies in outsourcing business (21 enterprises)

V.    Challenges of and Requests from a User Company