Case Studies

Financial Institution

Case studies
Subject
Online banking
Methodology
Online consumer panel questionnaire survey, competitor analysis
Outcome
online security becomes the major concern for online banking users

Communication

Subject
Cellular phone
Methodology
Nationwide cell phone dealer survey.
Outcome
consumers' motives for switching cell phone carriers are in order of monthly payments, phone functionality, connection stability.

Automobile

Subject
Aftersales parts distribution
Methodology
Parts manufacturers, wholesalers investigation
Outcome
Actively offering of particular brand over another by distributors are largely motivated by markdowns in parts prices

Jewelry

Subject
Demand forecast
Methodology
Consumer, retailer, wholesaler survery. Historical data mining.
Outcome
Promotional efforts of industry leaders in fashion magazines are the powerful driver of trends.

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